Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
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Are you enthusiastic about delivering exceptional customer interactions? Do you thrive in a fast-paced environment where you can impact outcomes? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team at our Pune location .
In this role, you will be the first point of contact for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and efficient experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customers through live chat.
- Troubleshooting customer issues effectively and efficiently.
- Documenting customer interactions and keeping logs accurately.
- Collaborating with other teams to ensure a positive customer journey.
If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a highly motivated individual with a knack for communication? Do you thrive in a energetic environment and shine in providing exceptional customer service? If so, Eclerx has an exciting opportunity waiting for you!
We are currently hiring talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the first point of contact for our valued customers, addressing their queries in a efficient and professional manner.
Utilize your {strongverbal skills to craft clear and concise responses, ensuring a satisfying customer experience.
- Make a difference in maintaining a high level of customer delight
- Work together with our dedicated support team to handle complex issues
- Always develop your knowledge in our products and services
Join a dynamic team where your contributions are valued, and you have the opportunity to progress in your career. Apply today!
Customer Service Analyst Opportunity at Eclerx, Pune
Are you a dedicated individual with a passion for providing exceptional customer service? If so, then we have an fantastic opportunity for you! Eclerx is currently seeking a talented and driven Inbound Chat Analyst to join our team in Pune.
This role involves responding to customer inquiries. You will be the go-to person for customers, providing friendly and helpful service.
We offer a collaborative work environment with opportunities for advancement. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Support Analyst Position : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're searching for a passionate Customer-Focused Analyst to join our growing team. In this exciting role, you'll be the main support for our valued customers via inbound chat. Your duty will be to offer exceptional customer service by addressing inquiries, assisting with technical issues, and ensuring a positive customer experience.
- Utilizing your critical thinking skills to identify customer issues quickly and efficiently.
- Collaborating internal teams to find solutions for complex customer requests.
- Staying up-to-date on our offerings and industry trends.
If you're a go-getter with a commitment to excellence, we encourage you to apply. This is your chance to make a positive contribution in the lives of our customers.
Eclerx is Looking for Inbound Chat Analysts for Customer Operations
Eclerx Pune is currently seeking talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Associate - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Specialists for inbound chat are the core of customer satisfaction . They provide a first-rate experience to each customer who reaches out get more info through our system. These dedicated individuals are committed about resolving customer queries in a timely and helpful manner. By continuously assisting customers, they foster lasting connections and contribute to the overall fulfillment of Eclerx.
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